Run Legacy e-Gift Card

GIFT CARDS

When can I use a Run Legacy Gift Card (“Gift Card”)?

• The Gift Card can be used to buy any product sold on the Site with the exception of another Gift Card.

You can email it to family and friends or print it out to give to them personally. 

What is a Gift Card?

• The Gift Cards are available in £5, £10, £25, £50, £100 denominations and allows you to give a gift when you don’t know what to buy for someone.
• Gift Cards are issued via email that contains a unique electronic Gift Card code which can then be redeemed at the checkout to redeem its value on our Site with the exception of another gift card. 

How do I order a Gift Card?

• You can add the Gift Card to your shopping basket like any other product by selecting the ‘Add to Cart’ button. Then continue to checkout to complete your order.
• If you want to purchase more than one Gift Card you can increase the item quantity on the basket page or go back to the relevant Gift Card product page and add more items to your basket. You can also buy other products at the same time as placing your order for Gift Card(s). 

What currency are Gift Cards issued in?

Gift Cards are valued and issued in GBP Pounds.

Can I use a discount code when purchasing a Gift Card?

Discount codes cannot be used when purchasing a Gift Card.

How will I receive a Gift Card?

Once your order has been processed and we have taken payment, you will be emailed the electronic Gift Card code to the email address where your order confirmation email is also sent. You will not receive anything in the post for Gift Cards that you order.

How do I give the Gift Card to the recipient?

• Once you have received the electronic Gift Card code you can then forward on this email to the gift recipient, or you can print out the Gift Card and give it to them.
• Please note that Gift Cards are valid for 12 months from the date of purchase.

I am the recipient of a Gift Card, how do I redeem it?

• Gift Cards can be used to purchase any product on our Site with the exception of another gift card.
• Select the item(s) you wish to order and add them to your basket.
• During checkout, you can check the gift card option to indicate you want to enter a Gift Card code for payment. To apply your Gift Card, enter the unique electronic Gift Card code you received at checkout. This will then apply the Card to your order. Then proceed to the Checkout as normal.
• If the balance available on the Gift Card is greater than or equal to your order total, then you can click Complete order.
• If the balance available on the Gift Card is less than your order total, then you are prompted to choose a second payment method for the balance before placing the order.

Can more than one Gift Card be used towards a purchase?

Yes. You can redeem another Gift Card during checkout.

Can a Gift Card be used more than once?

Yes, provided there is still a balance remaining on the card.

Can a Gift Card be used to pay for shipping and taxes?

Yes, Gift Cards are applied to the final order total which includes shipping and taxes.

Can Gift Cards be used in conjunction with a discount code?

Yes, Gift Cards are a form of payment 

What are the restrictions?

The following restrictions apply to your use of the Gift Cards:

• Gift Cards are valid for 12 months from the date of purchase so make sure you remember to redeem your Gift Card in time
• Gift Cards can only be used on our Site
• Gift Cards are valued and issued in GBP Pounds
• You cannot use your Gift Card to buy another Gift Card
• You cannot reload a Gift Card
• Gift Cards are not redeemable for cash
• Other exclusions may apply.

I have paid for an order using a Gift Card. What happens if I want to return my order?

For orders which are refunded, the refund will be issued via the same payment method as used to pay for the order. Therefore if you have paid, or part-paid, for an order using a Gift Card any refund will be issued in Gift Cards to the same value. 

I have lost a Gift Card. What do I do?

• If you are the recipient of a Gift Card please ask the purchaser if they still have details of your Card Code. If not, please ask the purchaser to contact us via hello@run-legacy.com so that the Gift Card can be reissued. We can only reissue Gift Cards which have not been redeemed.
• Please note the original Gift Card will be void if we issue a replacement and the original expiry date will still apply. 

Checking the balance of a Gift Card.

You can't check your own Gift Card balance, but we can check the balance for you and let you know. Contact us at hello@run-legacy.com and we’ll be happy to help.

When do you own the Gift Card and who is responsible for the Gift Card?

The risk of loss and title for a Gift Card shall pass to the purchaser upon our electronic transmission of the Gift Card to the purchaser or designated recipient, whichever is applicable. We are not responsible if any Gift Card is lost, stolen, destroyed or used without your permission.

Our rights if you use a Gift Card which has been fraudulently obtained

We will have the right to close customer accounts and take payment from alternative forms of payment if a fraudulently obtained Gift Card is redeemed and/or used to make purchases on our Site.

Can I return my Gift Card?

Gift Cards cannot be returned or refunded, except in accordance with your statutory rights. The value of the Gift Card cannot be converted back to cash.